CHIE | About Us
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About Us

The Care and Health Information Exchange (CHIE) is a secure system which shares health and social care information from GP surgeries, hospitals, community and mental health, social services and others. CHIE helps professionals across Hampshire, the Isle of Wight and surrounding areas provide safer and faster treatment for you and your family by:

  • Ensuring that you only have to tell your story once
  • Reducing delays to your treatment. For example, by reducing the need to repeat blood tests
  • Making sure the doctors, nurses and others involved in your care know about your medical history
  • Identifying diseases that you might be at increased risk of developing in the future. This can help you take action early to protect your health
Please note that if you click directly through to YouTube, CHIE is not responsible for the content of any third party content.

CHIE contains health and social care information from over 180 GP surgeries in and around Hampshire and the Isle of Wight, as well as local hospitals, community health, mental health and social care teams in order to help coordinate and improve your care.

 

CHIE shows the medication you are currently taking, your allergies, test results and other important medical and care information. Health and care staff can see this information if they need to know about your previous history.

 

Your information also helps to improve treatment for future patients. We do this by assisting in legitimate research programmes and in helping the NHS and social care systems understand what new services might be needed to help care for you and your family. You can find out more about this. Importantly, the people who do this research cannot find out your name or address from the information and cannot identify you.

 

Who sends and uses CHIE information? 

How does CHIE work?

what information is shared about me image

When you receive treatment and care, for example from your local GP or hospital, the doctors and nurses record the treatment you have received on their organisation’s computer system. Normally, those systems can only be accessed by other doctors and nurses in the same organisation. This means that if you are seen in another organisation, for example in an Accident and Emergency department of your local hospital, then they may not be able to see your medical history. To help with this, CHIE takes a summary of this information from these organisations and allows users to see your history securely when they need to treat you, regardless of the organisation that they work for.

 

Most organisations send information about you to CHIE and also have users – doctors, nurses, social care etc. – that view this information if they need to find out more about your medical history.

 

Some organisations don’t send any information to CHIE, but can look at your medical history if you are ill. These include, for example, ambulance services and out of hours GPs.

 

You can find out which organisations are involved with CHIE by clicking on the logos below.

Which organisations are involved?

Who sends and uses CHIE information?

Many local organisations such as GPs, hospitals and social services, share information about you to CHIE. Being able to see this information in one place helps staff provide you and your family with safer and faster care.

 

These local organisations all interact with CHIE and CHIA (Care and Health Information Analytics) in a variety of different ways:

Organisations that send information to CHIE and use CHIE to view information for direct patient care. These organisations also send data to CHIA for use in planning and research.
Organisation What information do they send to CHIE for direct patient care? What information do they send to CHIA for use in research and planning? What information do they view on CHIE?
GP practices Data taken from the GP practice system which is in a coded format called READ https://digital.nhs.uk/article/1104/Read-Codes. This information includes details about your medical history, prescriptions and allergies. An anonymised copy of the GP READ coded data is sent from CHIE to CHIA. Data taken from the GP Practice System which is in a coded format called READ.

 

Information about results, letters and other correspondence from professionals.

 

University Hospital Southampton NHS Foundation Trust Data taken from the main hospital electronic patient record systems. This includes information about results, letters and other correspondence from professionals. An anonymised copy of pathology (blood tests) and radiology (e.g. x-rays) result data is sent from CHIE to CHIA. Data taken from the GP Practice System which is in a coded format called READ.

 

Information about results, letters and other correspondence from professionals.

 

Portsmouth Hospitals NHS Trust

 

Data taken from the main hospital electronic patient record systems. This includes information about results, letters and other correspondence from professionals. An anonymised copy of pathology (blood tests) and radiology (e.g. x-rays) result data is sent from CHIE to CHIA. Data taken from the GP Practice System which is in a coded format called READ.

 

Information about results, letters and other correspondence from professionals.

Organisations that send information to CHIE and use CHIE to view information for direct patient care. These organisations do NOT send data to CHIA for use in planning and research but DO receive anonymised research and planning reports based on data processed in CHIA.
Organisation What information do they send to CHIE for direct patient care? What information do they view on CHIE? What information do they receive from CHIA?
Hampshire County Council Data taken from the organisation’s main social care system (Swift). There are three types of information shared: Involvements (details about who is/who has been involved with your care), Assessments (what assessments have been carried out as part of your care) and Provisions (what services are you being/have you been provided with). Anonymised research and planning reports based on data processed in CHIA.
Solent NHS Trust Data taken from the organisation’s electronic patient record system (SystmOne TPP). This includes information about results, letters and other correspondence from professionals. Mental Health information is also included if you have given your explicit consent and this has been recorded on the organisation’s system. Data taken from the GP Practice System which is in a coded format called READ.

 

Information about results, letters and other correspondence from professionals.

Anonymised research and planning reports based on data processed in CHIA.
Organisations that send information to CHIE and use CHIE to view information for direct patient care. They DO NOT share any data to CHIA or receive any reports or research from data processed in CHIA
Organisation What information do they send to CHIE for direct patient care? What information do they view on CHIE?
Hampshire Hospitals NHS Foundation Trust Data taken from the main hospital electronic patient record systems. This includes letters and other correspondence from professionals.  Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

Southern Health NHS Foundation Trust Data taken from the organisation’s electronic patient record system (RiO). This includes information about results, letters and other correspondence from professionals. Mental Health information is also included if you have given your explicit consent and this has been recorded on the organisation’s system. Data taken from the GP Practice System which is in a coded format called READ.

 

Information about results, letters and other correspondence from professionals.

Organisations that send information to CHIE. These organisations do NOT use CHIE to view information. They do NOT share any data to CHIA OR receive any reports or research from data processed in CHIA.
Organisation What information do they send to CHIE for direct patient care?
Care UK Data taken from the organisation’s electronic patient record system. This includes letters and other correspondence from professionals.
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust Data taken from the organisation’s electronic patient record system. This includes letters and other correspondence from professionals.
Organisations that view information to CHIE. These organisations do NOT share any data to CHIE or CHIA or receive any reports or research from data processed in CHIA.
Organisation What information do they view on CHIE?
Earl Mountbatten Hospice Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

HDOCS (GP out of hours service) Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

Rowan Hospice Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

NHUC (GP out of hours service) Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

Southampton City Council Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

South Central Ambulance Service NHS Foundation Trust Data taken from the GP Practice System which is in a coded format called READ.

Information about results, letters and other correspondence from professionals.

Organisations that receive anonymised research and planning information based on data processed in CHIA. These organisations do NOT share any data to CHIE or CHIA or view information in CHIE.
Organisation What information do they receive from CHIA?
North East Hampshire and Farnham CCG Anonymised research and planning reports based on data processed in CHIA.
North Hampshire CCG Anonymised research and planning reports based on data processed in CHIA
 Portsmouth CCG  Anonymised research and planning reports based on data processed in CHIA
 Southampton CCG  Anonymised research and planning reports based on data processed in CHIA.
 West Hampshire CCG  Anonymised research and planning reports based on data processed in CHIA.
 Portsmouth City Council  Anonymised research and planning reports based on data processed in CHIA.
 Southampton City Council  Anonymised research and planning reports based on data processed in CHIA.
 Public Health England (PHE) Anonymised research and planning reports based on data processed in CHIA.
 University of Portsmouth  Anonymised research and planning reports based on data processed in CHIA.
 University of Southampton  Anonymised research and planning reports based on data processed in CHIA.
 Wessex Academic Health Science Network  Anonymised research and planning reports based on data processed in CHIA.
 Wessex Area Team Anonymised research and planning reports based on data processed in CHIA.
 Wessex End of Life Data and ePaCCS Group  Anonymised research and planning reports based on data processed in CHIA.

What is shared about me?

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Your GP practice and other organisations in the area share information about you to CHIE.

 

Depending on your medical history, this could include information about illnesses, treatments, hospital attendances, medications and allergies from a variety of different organisations.

 

Who sends and uses CHIE information?  See the specific types of information shared and accessed by different organisations across Hampshire and the Isle of Wight.

All Clinical users of CHIE should at all time follow the rules laid down in the Acceptable Usage Agreement.  All users are expected to abide by the following:

I will ensure that where practical, as a care professional, I will ask the patient before accessing CHIE for patient care. If the patient is unconscious or not present but would benefit from my care, I may use my judgement about accessing the information.

I accept that CHIE may have information missing and will make my clinical decisions accordingly.

I agree to keep my user name and password secure. I will make sure that no one else can access CHIE in my name.

I am aware that an audit trail will detail my name and date of all records that I have accessed/viewed and that a patient can request a copy of the audit trail of all staff who have accessed their record.

I accept that disciplinary action may be taken against me if I do not abide by the security & confidentiality policy.

I accept that my personal details will be recorded to enable the audit trail to work.

Your Rights

As a the ‘subject’ of the data held in your record on CHIE, the General Data Protection Regulations(GDPR) gives you certain rights which protect your privacy and confidentiality.:

  1. 1. The right to be informed

The right to be informed encompasses our obligation to provide ‘fair processing information’, typically through a privacy notice. It emphasises the need for transparency over how we use your data. We provide this information via patient leaflets, posters and advertisments in GP practices and local publications.

  1. The right of access

You have the right to obtain confirmation that your data is being processed, access to your personal data and other supplementary information.

  1. The right to rectification

You are entitled to have personal data rectified if it is inaccurate or incomplete and to be informed about any rectification of data supplied to third parties

  1. The right to erasure

The right to erasure is also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

  1. 5. The right to restrict processing

Individuals have a right to ‘block’ or suppress processing of personal data. When processing is restricted, we are permitted to store the personal data, but not further process it. We can retain just enough information about the individual to ensure that the restriction is respected in future. Visit the ICO website to see the circumstances which require us to restrict the processing of data.

  1. The right to data portability

Allows individuals to obtain and reuse their personal data for their own purposes across different services and to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability

  1. 7. The right to object to:

- processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);

- direct marketing (including profiling); and

- processing for purposes of scientific/historical research and statistics.

  1. Rights relating to automated decision making and profiling

The GDPR provides safeguards for individuals against the risk that a potentially damaging decision is taken without human intervention.